Terms & Conditions
-
These terms and conditions apply to all purchases made through Morno (referred to as "we," "us," or "our"), including transactions conducted online via our website or offline through our retail store. By placing an order with us, you (referred to as "you" or "your") acknowledge and agree to be bound by these terms and conditions in their entirety.
-
Quotations provided by Morno are valid for a specified period and constitute an invitation to treat, not a binding offer. The agreement between you and us is formed when you place an order and receive confirmation from us. Any changes to your order must be agreed upon in writing.
-
Prices listed on the Morno website or provided in-store are quoted in the currency specified and are exclusive of any applicable taxes, unless otherwise stated. Payment must be made in full for stock pieces at the time of purchase, and 50% advance and 50% before shipping for ordered pieces. We accept payment via various methods, including credit/debit cards, bank transfers, and other secure payment gateways.
-
Delivery costs are calculated based on the size, weight, and destination of your order. Any additional transport costs incurred due to special delivery requests or remote locations will be communicated to you prior to shipping. While we take every precaution to ensure that your order is packaged securely, we cannot be held responsible for any damage that occurs during transport. Please inspect your order upon delivery and notify us immediately of any issues.
-
Any changes to the specifications of your order must be communicated to us in writing and may incur additional charges or lead time. If you have any complaints or concerns about your order, please contact us as soon as possible so that we can address them promptly and to your satisfaction. Returns are accepted within 30 days of delivery, provided the product is unused and in its original packaging. Return shipping costs are the responsibility of the customer unless the product is damaged or defective.
-
We reserve the right to suspend or terminate your account and refuse service to anyone for any reason at any time. In such cases, any outstanding orders will be canceled, and any payments made will be refunded. We also reserve the right to refuse or cancel any orders that we believe, in our sole discretion, may violate these terms and conditions or be harmful to our business.
-
Morno products are covered by a warranty period as defined by law in Portugal. This warranty covers manufacturing defects and faults in materials or workmanship. Please contact us for assistance with warranty claims. Please note that this warranty does not cover damage caused by misuse, abuse, or normal wear and tear.
-
To the fullest extent permitted by law, Morno shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our products or services, including but not limited to loss of profits, loss of revenue, loss of data, or loss of business opportunity. Our total liability to you shall not exceed the total amount paid by you for the products or services in question.
-
Ownership of the products remains with Morno until full payment has been received. We reserve the right to reclaim any products that have not been paid for in full. Until ownership has passed to you, you must store the products separately and clearly identify them as our property.
-
All intellectual property rights and copyrights in Morno products, designs, and content remain the exclusive property of our company. Unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited and may result in legal action.
-
These terms and conditions are governed by the laws of Portugal. Any disputes arising out of or in connection with these terms and conditions, including disputes relating to their validity, interpretation, or enforcement, shall be resolved exclusively by the courts of Portugal.
-
These terms and conditions are governed by the laws of Portugal. Any disputes arising out of or in connection with these terms and conditions, including disputes relating to their validity, interpretation, or enforcement, shall be resolved exclusively by the courts of Portugal.
Contact us
Please don’t hesitate to contact us if you have any questions about our terms.